Privacy Policy

1. Introduction

Dr Rahul Vet Mentor ("we", "us", or "our") is committed to protecting the privacy of our students and website visitors. This Privacy Policy explains what information we may collect, how we use it, and the rights you have regarding your personal information.

2. Information We May Collect

Depending on how you interact with us, we may collect the following information:

• Name — provided when you enroll or contact us
• Email address — for account communication, delivery of digital products, and program updates
• Phone / WhatsApp number — for support, program communication, and enrollment coordination
• Information you submit through forms — such as messages, enrollment details, or questions you send us
• Payment-related metadata — such as transaction confirmation, provided by our payment processor (we do not store your card details)

We only collect the information necessary to provide our services and communicate with you.

3. How We Use Your Information

We use your information to:

• Deliver purchased digital products and coaching services
• Provide access to live sessions, recordings, and study materials
• Respond to your questions and provide customer support
• Send important updates about your program
• Process payments through our payment providers
• Improve our services and educational content
• Comply with legal or regulatory requirements

4. Payment Processing

Payments on our website are processed through trusted third-party payment providers such as Razorpay. When you make a payment, your payment details (such as card or bank information) are collected and processed directly by the payment provider under their own privacy and security policies.

Dr Rahul Vet Mentor does not store your full payment credentials on our systems. We only receive transaction confirmation and basic order details required to deliver your product or service.

5. Cookies & Website Analytics

Our website may use cookies and standard analytics tools to understand how visitors interact with our pages (for example: which pages are most visited). This information is used to improve the website experience.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. How We Protect Your Information

We take reasonable steps to protect your personal information, including:

• Using secure payment providers for financial transactions
• Limiting access to your information to authorized personnel only
• Storing communication records securely
• Not selling your personal information to third parties

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Sharing of Information

We do not sell your personal information. We may share limited information with:

• Payment providers (e.g., Razorpay) to process transactions
• Communication tools we use to deliver messages (e.g., email or WhatsApp providers)
• Legal or regulatory authorities where required by law

8. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal or contractual obligations
• Withdraw consent for non-essential communications at any time

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our services are intended for veterinary graduates and professionals preparing for licensing examinations. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us About Privacy

For any privacy-related questions or requests, please contact us:

• Email: rahulrahul61@rahulrahul61com.org
• WhatsApp: +91-9876849045